JSPCA Bereavement Service

Pet Loss 

The loss of a pet can be a very sad, difficult and lonely time, especially during a very difficult year. Feelings of despair, depression and guilt can creep in, as well as self-doubt, especially when you have had to make the difficult decision to euthanase or rehome your pet. Going through grief is normal and it shows the true friendship, love and bond you had with your pet. Not everyone understands grief, especially when it comes to the loss of a pet, which can make this a very lonely time for most people.
The JSPCA understands that when we are going through that grieving process it is important to have an outlet to use. The JSPCA provides a bereavement service for members of the public to use.
If you feel you need emotional support after the loss of a pet, please do not hesitate to get in contact with us at the Animals’ Shelter. Please call our Reception on 01534 724331.
Alternatively, you can speak to someone at the Blue Cross Bereavement Service on 0800 096 6606 or take a look at the range of literature available to download, including:

Preparing to say goodbye

Coping with the loss of a pet


Sadly, our pets have much shorter lives than us and when illness, injury, or old age affects their quality of life we may need to start thinking about letting them go, peacefully. The JSPCA was originally founded to provide the general public with free euthanasia for their pets. The JSPCA has continued to provide this service by offering free euthanasia to domestic pets. We believe that offering free euthanasia will relieve the financial strain during an already difficult and sensitive time for those involved. If you feel the time has come to say goodbye to your pet, please ring Reception on 01534 724331 where you can speak to one of our understanding team.


The JSPCA owns the only pet crematorium in Jersey and if the time has come and you require this service, please ring Reception on 01534 724331 or pop into the JSPCA Animals’ Shelter where we can assist you with the required paperwork and guide you through the process to make it as smooth as possible for you. Please note that any profit made from cremation service helps the Animals’ Shelter continue to care for the sick, injured, lost and unwanted animals and wildlife in Jersey.

Ashes Collection 

We are very sorry for your loss. We will be in touch with you when your pet’s ashes are ready for collection*. Then, when you are ready to collect your pet’s ashes, please visit the JSPCA Animals’ Shelter Reception anytime, Monday – Friday between 8am-5pm and Wednesday and Saturday between 9am-5pm. Please note that collecting ashes is now possible on a Sundays or Bank Holidays.

* if you have not heard from us within 4 weeks please give us a call.

Bereavement Training

The JSPCA staff have undergone bereavement training provided by the Blue Cross. This training has not only helped the staff support members of the public who have lost a pet but also their colleagues and themselves during those difficult times.

Pet Cemetery

The JSPCA Pet Cemetery is located at First Tower. This is a quiet and tranquil place open to the public 24/7, 365 days of the year. If you would like to discuss having a plot for your pet’s ashes at the Pet Cemetery, please ring our Reception team on 01534 724331 and they will be able to assist with your enquiry.

Pet Memorial Service

The JSPCA aims to hold an annual Pet Memorial Service in early June, to commemorate World Pet Memorial Day, at their Pet Cemetery in First Tower. This provides members of the public, and staff, the opportunity to reflect, remember their pet and come together to support each other.



Helpful Books and Reading

Absent Friend by Laura and Martyn Lee and published by Hensto.

Goodbye, Dear Friend by Virginia Ironside and published by Robson.