Our Services

The JSPCA Animals’ Shelter provides a large range of services in the field of animal care and welfare, offering help and advice for all members of the public.  These services include:

24 Hour Ambulance Service
The JSPCA Animals’ Shelter provides a 24 hour ambulance service whereby members of the public can always telephone for advice or assistance. Ambulance staff are available to rescue injured animals, collect strays and assist the public. The drivers provide an invaluable service in ensuring that help is always available for any animal or bird in distress.

Lost and Found Service
The JSPCA Animals’ Shelter collects and cares for many of Jersey’s stray animals and runs a comprehensive lost and found service. Every effort is made to reunite each stray animal received at the Shelter with its owner as quickly as possible. The JSPCA Animals’ Shelter strongly recommends microchipping pets for identification purposes.

Boarding for Cats
The JSPCA Animals’ Shelter has facilities to board your cats. Our Cattery has recently been redecorated and designed with maximum comfort and hygiene in mind and with the aim of minimising the risk and spread of disease. Each animal has its own individual kennel with an outside run. Every day each cat is given a hands-on health check. The Shelter also offers an ‘Emergency Boarding’ service for which a number of kennels are kept available at all times. This service offers boarding facilities for cats belonging to people who may have to go into hospital.

Re-homing
Regardless of the reason or circumstances for being unable to keep a pet, the JSPCA Animals’ Shelter will take in all unwanted companion animals and help to find them new and loving homes. Every animal is thoroughly health-checked and temperament assessed before being placed in a new home. Most animals are neutered, vaccinated and microchipped (as appropriate for the species) before becoming available for re-homing. Once a prospective new owner has been found, a home check will be carried out to ensure the animal’s requirements can be met. The JSPCA Animals’ Shelter also runs a Foster Animal Scheme, which offers veterinary treatment to animals re-homed with on-going medical conditions.

Animal Crematorium
The JSPCA understands and respects the special relationship that develops between people and their pets. On contacting the JSPCA Animals’ Shelter, bereaved owners will find a sympathetic ear and can be reassured that their pet will be treated with the utmost dignity and care. The JSPCA Animals’ Shelter provides the only Pet Cremation Service on Jersey and owns the Animals’ Cemetery at First Tower.

Assisted Veterinary Care Clinic
The JSPCA recognises the important role that pets play in many people’s lives and aims to help pets stay in loving homes by offering discounted veterinary services via their Assisted Veterinary Care Clinic. Eligibility to register on the clinic is limited to pet owners in receipt of income support and to those owning animals adopted from the JSPCA with pre-existing health conditions. In this way, the JSPCA financially supports owners in caring for their pets and encourages the re-homing of elderly and infirm animals.

Rescue and Rehabilitation of injured Wildlife 
The JSPCA provides free veterinary care to wildlife needing our help. The animals are cared for by our dedicated Clinic staff until they are able to be released back into the wild. During bad weather and storms we care for any oiled sea birds that are washed up on our shores. We have a specialist facility which allows birds to be washed by our trained staff and stay in our care until they are ready to be released. From baby fledglings & squirrels needing around the clock care to injured geese and swans we will provide care for animals in need.

Education 
The JSPCA educate our future generations about caring and helping animals in Jersey. Schools and clubs organise visits to our JSPCA site to learn more and meet some of our residents. Please get in touch if you would like to visit and learn more about what we do.

JSPCA Red Squirrel Disease Surveillance Scheme 
The Jersey Red Squirrel Disease Surveillance programme studies the broad causes of squirrel mortality, researches into the prevalence and significance of diseases and infectious disease agents that are identified in the red squirrel population and examines how these may impact upon the long-term health, viability and survival of the Jersey red squirrels. The JSPCA Animals’ Shelter liaises with the States of Jersey Environment Division on this important project which endeavours to implement a number of the proposed actions and recommendations outlined in the States of Jersey’s Red Squirrel Biodiversity Action Plan.

  • Queries about animal rehoming
  • Queries about cat boarding
  • Donations: money and other items
  • Ordering medications and food
  • Injured wildlife has been found
  • Stray animals picked up and/or lost/missing animals
  • Wanting to volunteer
  • Cremations or pet has just passed away
  • Book an appointment with the vet (only for those signed onto the AVC clinic)
  • Noise complaints from dogs barking or cats meowing
  • Advice on pet travel
  • Advice on pet behaviour and medical problems
  • Advice on buying puppies and kittens
  • Asking for recommendations of other pet services i.e. dog boarding/dog walkers/groomers
  • Vaccination / flea / worming advice
  • Advice on introducing new animals to current animals