Front of House Team

With years of combined experience at the Animals’ Shelter, our Front of House team is not short of dedication.

The Front of House is managed by Tracy and her team include the Reception staff, Angelena, Richie and Elle, supported by our ambulance drivers Rhys, Steve and Dave.  We cannot forget about Bryan, our maintenance man, who keeps the site in tip-top condition all year round. The team receives on average 20,000 calls per year, ranging from appointments to injured wildlife queries.

The Animals’ Shelter enjoys moments of pure happiness when an animal leaves us to go to a new home. Sadly, it’s not all joy and we also have to deal with the sadness of owners with sick animals or those who have passed away. The team offer help and compassion in equal measure in times when owners are most in need.

Whatever you may need us for, it can be guaranteed that the Front of House team will always do their best to assist, with a smile on their faces!